During Royal Mail strike action, it is expected that your delivery might be delayed, this is outlined at checkout during the order process. We do ask that you leave 2 to 3 days after your delivery date for your item to be delivered before reaching out to us.
1. Track your order
All you need to do is log into 'My Account' and select the order you want to track.
Click the 'Track Order' button to track your parcel.
2. Check the estimated delivery date
You’ll find this date in your Order Confirmation email and by checking 'My Orders' in 'My Account'.
Please remember that this date is an estimate, so your order may arrive slightly before, on, or slightly after your estimated delivery date. To check the progress of your order, click the link for the tracking reference.
3. I'm still waiting for my order
Has your estimated delivery date elapsed? Please allow a few extra days for your order to be delivered (especially during busy times). Our carriers are always doing their best to get your order to you, so make sure you keep an eye on your tracking link for the latest updates.