You have approximately 15 minutes to cancel or amend your Webtogs order.
Please contact us via Live Chat to speak to a member of our Customer Experience team. Our Live Chat is located towards the bottom right of the screen.
Please keep in mind our customer service opening hours. Our helpful team is available to assist you from Monday to Friday between the hours of 09:00 to 17:00.
What to do if your parcel has already been dispatched:
If you have incorrectly entered the wrong address, you will receive an automatic refund once the courier returns the parcel to the warehouse.
If you no longer want the item, please return it to the warehouse for a refund.
- If you have accidentally ordered the incorrect size or colour, we recommend reordering and returning the unwanted items.
We offer a free returns service for UK customers via Rebound UK. To request a return, please fill out this form.
You can find more information regarding our returns policy here.