We offer price matching to ensure our customers receive the best price on our products. If you find a better deal with another UK retailer on the same product, we will match it, not including delivery charges.
To process a price match, please contact our Customer Experience team via email with the product code along with a link to the competitor site with your required size. You can locate the product code under ‘Information’ on the product page. Once received, our Customer Experience team will verify and authorise the price match.
There are some rules when it comes to price matching, please read the list below.
We will price match if:
- It’s a UK site with UK prices.
- The product is identical to ours.
- The product is available in the same size and colour.
- The product is available for delivery.
- The product is new.
We won’t price match if:
- The product is included in a promotion.
- The product is on a 3rd party website, such as eBay or Amazon.
- The product is 2nd hand or a re-sale.